Pg444's Privacy Policy — Our commitment to protecting your data

Introduction

Pg444 is an internationally licensed online gaming and betting platform serving users in Bangladesh and beyond. We believe privacy is a fundamental right, which is why our Privacy Policy is built on transparency — so you always know exactly what we do with your information.

This Privacy Policy applies to the pg444 website, mobile application, and all associated services. By creating an account or using the platform, you are considered to have accepted this Privacy Policy. Please read it carefully before you start using the platform.

What Information We Collect

Pg444 collects two types of information from you — what you provide directly, and what is gathered automatically. Details are outlined below:

How Your Information Is Used

Pg444 uses your information for specific purposes only. Each use is clearly stated in the list below:

• Account Management: For registration, login verification, and account security.
• Payment Processing: To securely process deposits and withdrawals.
• KYC Verification: To verify your identity and prevent fraud.
• Customer Support: To resolve issues and provide support.
• Bonuses & Promotions: To show you relevant offers based on your gaming history.
• Fraud Prevention: To identify and block suspicious activity.
• Legal Requirements: To comply with regulatory requirements.
• Service Improvement: For analytics purposes to enhance your platform experience.

Pg444 will never use your information beyond the purposes stated above. If a new use ever becomes necessary, you will be notified in advance and your consent will be obtained where required.

Data Sharing Policy

Pg444 never sells your personal information to third parties. That said, there are specific circumstances where sharing may be necessary:

• Payment Providers: Only the financial information necessary to complete transactions is shared with payment gateways such as bKash, Nagad, Rocket, and similar services.
• Law Enforcement: Information may be disclosed in response to a court order or a lawful request from a regulatory authority.
• Technology Partners: Trusted technology partners who support platform operations may access limited data under strict confidentiality agreements.
• Audit & Compliance: Information required for routine audits by the licensing authority.

Cookie Policy

Pg444 uses cookies and similar tracking technologies to enhance your platform experience. Cookies are small data files stored in your browser.

• Essential Cookies: Login sessions and security tokens are essential for the platform to function and cannot be disabled.
• Functional Cookies: Remembers language preference, theme settings, and game preferences. These are optional.
• Analytics Cookies: Analytics data — such as which pages are visited most and where users spend the most time — is used to improve our services.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of certain features.

Data Security Measures

Pg444 applies industry-leading security measures to protect your data. Our security infrastructure is as follows:

• TLS 1.3 / SSL 256-bit Encryption: All data transmissions are fully encrypted.
• Multi-Factor Authentication (MFA): An extra layer of security for your account.
• Real-Time Fraud Detection: Suspicious activity is detected and blocked immediately.
• Regular Security Audits: Regular penetration testing conducted by third parties.
• Limited Access Policy: Only authorized personnel can access the necessary data.
• Data Backup: Regular encrypted backups stored on secure servers.

Your Rights

As a pg444 user, you have the following rights over your own data:

To exercise any of the rights above, please contact pg444 customer support. We will endeavor to respond to your request within 30 business days.

Data Retention Period

Pg444 does not store your data indefinitely. Each category of information has a defined retention period:

• Account Information: For the duration of account activity and up to 5 years after closure.
• Financial Transaction Records: Up to 7 years, as required by law.
• Gaming History: Up to 3 years after account closure.
• Support Contact: Up to 2 years after the issue is resolved.
• Log Files: Typically 90 days to 1 year.

Once the retention period ends, data is securely deleted or anonymized so it can no longer be linked to you.

Protection of Minors

Pg444 strictly does not serve or collect any information from individuals under 18. Age verification is mandatory at registration.

If pg444 suspects that a minor has opened an account using false information, the account will be closed immediately and all associated data will be deleted. Parents or guardians may contact pg444 Support regarding this matter.

Policy Updates

Pg444 may update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notice of changes will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform after any changes constitutes your acceptance of the updated Privacy Policy. We recommend reviewing this page regularly.

Contact

For any questions, concerns, or to exercise your rights regarding this Privacy Policy, please contact us:

We take every complaint and query seriously and do our best to resolve them as quickly as possible. Thank you sincerely for your trust and confidence in pg444.